1. Introduction
Welcome to North Strong HVAC (“we”, “our”, or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of personal information we collect, how we use and protect this information, and your choices regarding the use of your personal information.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: such as your name, email address, phone number, and mailing address.
- Information You Provide: when you contact us via email or through our website, or when you provide information through surveys or other forms.
- Usage Information: including details about how you use our website, such as your IP address, browser type, pages viewed, and the duration of your visit.
3. How We Use Your Information
We may use your personal information for the following purposes:
- To respond to your inquiries and provide customer support.
- To send you marketing communications, updates, and promotional offers related to our services, with your consent.
- To improve our website and services, and to analyze user behavior and trends.
- To comply with legal obligations and enforce our terms and conditions.
4. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
5. Security
We implement a variety of security measures to maintain the safety of your personal information. We use encryption to protect sensitive information transmitted online, and we protect your information offline by limiting access to employees who need the information to perform a specific task.
6. Your Choices
You may choose not to provide certain personal information, but this may limit your ability to use certain features of our website or services.
You can opt out of receiving promotional emails from us by following the instructions provided in those emails. Please note that even if you opt out of receiving promotional emails, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are comfortable with any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
North Strong HVAC
Email: info@wearenorthstrong.ca
Thank you for visiting our website and for trusting North Strong HVAC with your personal information.